SUNKARA LAKSHMANA MURTHY
Objective:
A technically minded experience of operating multipurpose, multi-tasking computer systems. I have the ability to install and configure software’s.
Monitoring the operation of various servers, hosts systems and network components.
Resolving user problems by answering questions and requests via phone and email.
Cleaning, adjusting, tweaking and making minor repairs to computer equipment.
Providing first-level support to users by following long established procedures.
Responsible for the daily start-up and nightly shutdown of the company’s IT system.
Operating computer consoles and peripheral equipment in a safe& professional way. Answering questions from other staff members on IT issues, concerns and problems.
Providing expert guidance, mentoring and coaching to junior Administrative Executives.
Monitoring the temperature of the room where the computer servers are stored.
Covering the IT support desk during busy periods when there is a rush of queries.
Determining the scope of any IT problems and then prioritizing them accordingly.
Ensuring that all data is secured and that there are no breaches of confidentiality.
GENERAL SKILLS:
- Microsoft office
- Operating Systems Windows XP, 7&8
- Good knowledge in hardware and networking. Knowledge.
- Good knowledge of DTP
